FAQs
Are your pieces food dishwasher/microwave safe?
All items advertised as drinkware, bowls, spoons, etc., are food safe. Each item description will confirm if it is or not. Most pieces are dishwasher safe, however handwashing is always recommended as it’s more gentle. Most pieces are microwave safe. If a piece has Gold Luster on it, it is NOT dishwasher or microwave safe. If a piece has a metal/charm element, it is NOT dishwasher or microwave safe. Each item description will confirm if it is or not.
Can I order a custom piece?
Due to high demand, customs are currently closed for the time being. I will open them as soon as I can. For now, come visit me in person if you can, or look for to an online drop or two by the end of the year before the holidays!
Can I shop Whimsy Pots in store?
Whimsy Pots is currently stocked in one retail location - a curated space full of artists and small businesses. Located at 36 Mill St, Wethersfield, CT 06109, shop Whimsy Pots At Mill Street Marketplace! I restock there monthly with items not stocked on the website.
What is the shipping processing time?
After placing an order, expect your item(s) shipped out in 4-5 business days.
Do you accept refunds or returns?
No. Whimsy Pot’s ceramics are handmade with love and lots of time, therefore we do not accept refunds or returns. If your item arrives damaged from shipping, please contact me immediately with photos of damaged products and I will work with you to fix the issue.
Do you use plastic packaging?
Whimsy Pots proudly uses packaging that has been repurposed and reused from my own purchases. I’d like to remain as sustainable and I can!
Do you offer classes or workshops?
I am currently planning my first workshop to be launched in 2026. Workshops may include some handbuilding with clay, or a paint your own pottery. Workshops will be held at other local small businesses as Whimsy Pots does not currently have a designated spot. Sign up for the newsletter to receive workshop information!